TOM HUGHES

Practice/Business Manager

Professional Background

Tom is a certified and professionally registered Strategic Health Manager.


Tom specialises in the health services management of the assessment and treatment of acquired brain injury, psychological trauma, neuropsychological rehabilitation and long-term health conditions.  He has experience of working within primary and secondary healthcare settings and started his original working career in the NHS. 


Tom has worked in the education sector since 2003 and is also an established music educator.  He spent over 8 years working as a specialist music teacher/subject lead in primary education.  Tom also currently works as a music practitioner and has been in this role for over 18 years. 


Tom joined Halliday Quinn Limited in September 2016 and brings with him a wealth of experience.  Tom is often the first port of call for our clients and works on a Monday, Thursday and Friday.


Professional Memberships

AMSPAR - Association of Medical Secretaries, Practice Managers, Administrators and Receptionists.

ISC - Institute of Secondary Care.

ISM - Incorporated Society of Musicians


In 2020, Tom was invited to be part of the AMSPAR Health Academy Advisory Board.


Professional Skills & Experience

  • Managing medical ethics and legal requirements.
  • Financial management, accounting and budgeting.
  • Managing information and communication.
  • Developing and leading teams.
  • Signposting of referrals to clinicians/health practitioners.
  • Management of patient/client referrals & health services.
  • Strategic Management for Health & Social Care.
  • Strategic Leadership for Health & Social Care.
  • Managing and Leading Human Resources.
  • Strategic Marketing for Health and Social Care.
  • Education/training & mentorship.
  • General business management & administration.
  • Website design and management.


Tom has been assessed as a Demographic/Participative Leader.


His three most important leadership qualities are:

  • Encouraging the ideas and creativity of others and promoting collaboration.
  • Allowing shared participation in decision-making, instilling mutual respect and building commitment within the team.
  • Offering guidance and keeping discussions balanced and controlled.


Professional Qualifications

Postgraduate Diploma in Health & Social Care Leadership

L5 Certificate in Primary Care and Health Management

Licentiate Diploma in Music Teaching

Certificate in Wider Opportunities Music Teaching

Certificate in the Neuroscience of Music in Therapy

Diploma in Business Administration

Diploma in Music Therapy

Diploma in Sound Therapy

Diploma in Child Psychology

Certificate in Educational Psychology

Certificate in General Teaching

NVQ in Learning Support

Certificate in Nursing Studies


Mandatory Training & CPD Completed (Last updated 2020-2022):

  • Audits
  • Child Protection in Education
  • Complaints Handling
  • COVID-19 Awareness
  • Data Protection
  • Dementia Awareness
  • Disability & Autism Awareness
  • Fire Awareness
  • Fire Risk Assessment
  • First Aid Essentials
  • Health & Safety
  • Infection Control
  • Legal & Ethical Issues
  • Medical Emergencies
  • Mental Capacity
  • Safeguarding Children & Vulnerable Adults


Other Interests

Tom enjoys performing, composing and listening to music, going to concerts and spending time with his sprocker spaniel - Buddy.   He is also the music director of the Hereford Community Choir -  a community choir in Herefordshire promoting positive mental health and wellbeing.


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